How to order

You can order elbo handbags and yoga bags using the following options:

By internet:

This is the simplest and quickest way to order from elbo and will take approximately 5 working days if the item is in stock. If you need your order for a specific date please email customerservice@elbo.co.uk or call us on +44 (0)7966166909 to let us know.

If you have a credit or debit card you can place your order via this website. Simply click on the products you want to order and 'add to basket'. From then on follow the instructions from the secure Paypal system.

If you have any queries about this service please call us on +44(0)7966166909 or email customerservice@elbo.co.uk

 

By Post:

(This method will take approximately 10 working days if the product is in stock).

Please send us the following details:

-your name, address, email address, telephone number and delivery address (if different) and send a cheque (£ sterling only. made payable to 'elbo' and send to us at PO Box

Sorry we cannot accept credit/debit card transactions via post, phone or e-mail.

 

By Phone:

(This method will take approximately 10 working days if the product is in stock).

Call customer service on +44 (0)7966166909 and have the details of the products you wish to purchase, your name, address and telephone number ready. Lines are open 24 hrs a day. Please then post your cheque made payable to 'elbo' to us at PO BOX

Sorry we cannot accept credit/debit card transactions via post, phone or e-mail.

 

By email:

(This method will take approximately 10 working days if the product is in stock).

E-mail the details of your order to order@elbo.co.uk (do not include any credit/debit card details) and post your cheque to PO Box

Sorry we cannot accept credit/debit card transactions via post, phone or e-mail.

 

Delivery:

Please see different methods of payment for delivery times. If you need your order for a specific date please call us on +44 (0)7966166909 or email customerservice@elbo.co.uk to check that your item is in stock.

 

Guarantee,Returns&Exchanges:

We try at all times to please our customers. If you are not happy with your purchase, notify us within 14 working days by email customerservice@elbo.co.uk or telephone us on +44 (0)7966166909.

All the tags must be left on and the bag must be unused. Please post back to 47 Roundwood Rd, London, NW10 9TP. The goods must be returned within 14 days of receipt. Post and package costs are not refundable. Please note that we cannot be responsible for return postage or for items that fail to reach us. Always obtain a certificate of posting as proof.